Refund Policy

At GVMC, we strive to ensure transparency and customer satisfaction in our One Cent Project. This Refund Policy outlines the terms and conditions for requesting and processing refunds.

1. Eligibility for Refund A refund may be requested under the following circumstances: If the applicant has paid an excess amount due to a technical or transactional error. If the application is rejected by GVMC due to ineligibility or non-compliance with project guidelines. If the applicant voluntarily withdraws their application before final approval and land allotment.

2. Non-Refundable Cases Refunds will not be issued in the following situations: Once the land allotment process is completed and the applicant has been issued an allotment letter. If the refund request is due to a change of mind after successful application submission. If the applicant provides false information or violates any terms of the project. If payment was made using fraudulent means or involved unauthorized transactions.

3. Refund Request Process To apply for a refund, follow these steps: Submit a written request via email or in person at the designated GVMC office. Attach proof of payment (transaction ID, receipt, or bank statement). Provide a valid reason for the refund request along with supporting documents. Refund requests will be reviewed within 15-30 business days.

4. Mode of Refund Refunds, if approved, will be processed through the original payment method used during the transaction. If a refund via the original method is not possible, an alternative mode (such as bank transfer) will be arranged. Processing time may vary depending on the payment provider and bank policies.